Introduction

To sign in and use Biometria's VIOL 3 services, you need to use two-step verification.

You can use one or two devices when you activate two-step verification.

Examples of two devices could be a computer and a phone or tablet. If you have two devices, the camera on the device where the app is installed can be used to scan a QR code, avoiding the need to switch between apps.

If you only have one device, it must be a phone or tablet where an app for two-step verification is installed.

This instruction shows you how to enable two-step verification using the Microsoft Authenticator app.

The abbreviation MFA (Multi-Factor Authentication) is often used instead of two-step verification. Note that in this document, MFA will be used when describing Multi-Factor Authentication.

Conditions

This instruction requires that you have a Biometria account and that you have downloaded an MFA app on your device.

Download the app where you normally download apps. Biometria recommends the Microsoft Authenticator app.

Google Play: 

App Store: 

Questions & Answers 

Why does Biometria have requirements for MFA?

Two-step verification is used to protect your account and the information you manage.

When do you have to use MFA?

All Biometria's services require the use of MFA except when logging in to "Mina sidor" (My Pages) on the external website.

How often do you have to use MFA?

It depends on which service you are signing into. For some services, you must use MFA every time you log in (such as certificate management/authentication credentials for integrations). Other services require you to log in once per day, while for others it is sufficient to log in once per month.

Do you have to register an MFA method with Biometria?

If you have an MFA method registered in another Microsoft tenant, you do not need to register another one with Biometria.

• Microsoft Business Account (Office365)
  • If the MFA method is configured, no additional MFA method is needed to be registered with Biometria.
• Microsoft Personal account
  • If the MFA method is configured, no additional MFA method is needed to be registered with Biometria.
• Google Account
  • An MFA method must be configured at Biometria.

What MFA methods does Biometria support?

Biometria supports the following MFA methods:

• Microsoft Authenticator.
• Third-party software OATH tokens.

Turn on two-step verification for Gmail Accounts

Use two devices

If you do not have MFA enabled in a way that Biometria supports, you will see the image below.

1. Enable two-step verification. Click "Nästa" (Next).

2. Keep your account secure.

If you haven't downloaded an app for MFA authentication, you need to do.

Click "Nästa" (Next) once the app is downloaded.

3. Set up/configure your account. Click "Nästa" (Next).

• A QR code will appear.

4. Add the account to Microsoft Authenticator.

Open Microsoft Authenticator on the device where it's installed and click on the plus sign (see red arrow in image).

• Enter the account type.
  
  Choose between "Personligt konto" (personal account), "Arbets- eller skolkonto" (work- or school account) or "Annat" (Other).

• Scan QR code.

  Use the camera on your device and scan the QR code.

• Go back to the device where you are signing in and click "Nästa" (Next).

  Remember the numbers and continue on step 5.

5. Remember the numbers that appear.

6. Approve the sign-in attempt.

You should now get a notification on the device where the MFA app is installed.

Enter the numbers that appear on the screen in the MFA app, then click "Ja" (Yes).

7. Approved sign-in attempt.

If it went well, the following image is shown.

8. Done!

Click on "Klar" (Done) and you will be taken to the page that shows that the activation has gone well.

You are now done enabling MFA.

Use a device

If you do not have MFA enabled in a way that Biometria supports, you will see the image below.

1. Enable two-step verification. Click "Nästa" (Next).

2. Keep your account secure.

If you haven't downloaded an app for MFA authentication, you need to do so now.

Click "Nästa" (Next) once the app is downloaded.

3. Set up account.

Click "Nästa" (Next).

4. Connect your account to the app.

Click on "Koppla ditt konto till appen genom att klicka på den här länken" (Connect your account to the app by clicking on this link).

Click on "Öppna" (Open) if you're asked to open Authenticator:

You may need to unlock the Authenticator.

Verify in the app.

Verify that your account has been added.

Switch back to the browser where you are signing in and click "Nästa" (Next).

5. Remember the numbers that appear.

6. Approve the sign-in attempt.

You should now get a notification on the device where the MFA app is installed.

Enter the numbers that appear on the screen in the MFA app, then click on "Ja" (Yes).

7. Approved login.

If it went well, the following image is shown.

8. Done!

Click on "Klar" (Done) and you will be taken to the page that shows that the activation has successfully gone through.

You are now done enabling MFA.

Turn on two-step verification for Microsoft accounts

Personal Microsoft accounts and Microsoft-enabled accounts

For Microsoft accounts or email addresses that are Microsoft-enabled, two-step verification is set up at Microsoft.

Set up directly in the Microsoft Authenticator app 

1. Open the Microsoft Authenticator app and click the plus sign to add an account.

2. Click on "Personligt konto" (Personal Account).

3. Click "Logga in med Microsoft" (Sign in with Microsoft).

4. Enter your email address.

5. Enter your password.

6. Verify that you own the account by sending a code via email.

7. Enter the code that you received for your email account.

8. Click "Slutför" (Complete).

9. Activation complete.

You are now done with enabling MFA!

Set up through a web browser

To set up two-step verification through a web browser, sign in to Microsoft at the following link: https://account.microsoft.com/.

1. Click "Säkerhet" (Security) and then click "Hantera hur jag loggar in" (Manage how I sign in).

You will need to verify your identity by entering a code sent to your email address.

2. Click "Lägg till ett nytt sätt att logga in" (Add a new way to log in) or "Verifiera" (Verify).

Choose to set up a method that works for you, and then follow Microsoft's instructions.

Biometria recommends using the Microsoft Authenticator app.

Microsoft business accounts or Office365 accounts

Sign in to your company on the link https://myaccount.microsoft.com/.

Follow the instructions your company has developed to enable two-step verification (MFA).